AI Telegram bot for a real estate agency: instant answers instead of 24 hours
Many customers wrote to the company every day with questions about prices, addresses and terms. One person could not answer everyone, so a customer waited up to 24 hours for a reply. In that time they often went to another agency.
What we engineered
- An AI bot in Telegram that answers with the company's real data: houses for sale and for rent, prices, addresses and terms.
- The bot talks to many customers at the same time.
- It saves an interested customer's details as a request and passes it to a manager.
- User levels and groups, and an admin panel with analytics.
The result
Answers come instantly; before, it took up to 24 hours. Manual work on replies dropped to zero. The project was delivered 2 weeks ahead of schedule.
The challenge
Many customers wrote to the company every day with questions about prices, addresses and terms. One person could not answer everyone, so a customer waited up to 24 hours for a reply. In that time they often went to another agency.
What we built
- An AI bot in Telegram that answers with the company's real data: houses for sale and for rent, prices, addresses and terms.
- The bot talks to many customers at the same time.
- It saves an interested customer's details as a request and passes it to a manager.
- User levels and groups, and an admin panel with analytics.
The result
- Answers come instantly; before, it took up to 24 hours.
- Manual work on replies dropped to zero.
- The project was delivered 2 weeks ahead of schedule.
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